REFUND & CANCELLATION POLICY
# Refund & Cancellation Policy
Effective Date: September 14, 2026 Last Updated: September 14, 2026
This Refund & Cancellation Policy applies to subscriptions and digital Services purchased through Operax.cc.
1. Free Trial Where a free trial is offered, users may access the applicable Services for the stated trial period.
If the trial does not require payment information, no payment will be charged automatically at the end of the trial unless the user separately selects a paid subscription.
Where payment information is collected for a trial that converts automatically into a paid subscription, the conversion terms will be presented during signup.
2. Subscription Cancellation Users may cancel a subscription before the next renewal date.
Cancellation can be requested through available account controls or by contacting:
Cancellation normally stops future renewals while allowing access to continue until the end of the already-paid subscription period.
3. Refunds Because Operax.cc provides digital software and access to digital educational content, payments are generally non-refundable once the applicable subscription period has commenced, except where:
* A refund is required by applicable law. * Operax.cc expressly approves a refund. * A duplicate transaction has occurred. * A transaction was processed incorrectly. * A material technical issue prevented access and could not reasonably be resolved. * Another refund entitlement is expressly stated at the time of purchase.
4. Duplicate Payments If you believe you have been charged more than once for the same subscription or transaction, contact:
Please include:
* Account email * Transaction date * Transaction amount * Transaction/reference ID, if available
Operax.cc may verify the transaction before issuing an applicable refund.
5. Failed Payments If a recurring payment fails, Operax.cc may:
* Retry the payment. * Notify the account holder. * Temporarily restrict access. * Cancel the subscription if payment remains unsuccessful.
Any applicable outstanding amount remains payable unless otherwise determined by Operax.cc or required by law.
6. Unauthorized Transactions If you believe a transaction was unauthorized, contact Operax.cc immediately at:
You should also contact your payment provider or bank where appropriate.
Operax.cc may investigate suspected fraudulent activity before processing a refund.
7. Refund Processing Approved refunds will generally be returned using the original payment method.
The time required for the refund to appear in your account may depend on the payment processor, bank, card issuer, or financial institution.
8. Institutional Purchases Institutional, departmental, hospital, university, enterprise, or custom contracts may contain different payment and refund terms.
Where a signed agreement contains specific refund or cancellation terms, those terms will prevail over this general policy to the extent permitted by law.
9. Contact For refund or cancellation requests:
Operax.cc Email: info@operax.cc
Please provide sufficient transaction information to allow us to identify your purchase.